ItsHerStore.com is a fully functional marketplace where you can buy original and unique handmade goods, artisanal products and craft supplies from women buyers around the region who put their heart and soul into making something special.
Moreso, because these are handcrafted from scratch, the supply is usually limited – so make sure you are quick to grab your piece.

Tracking your order is simple and easy to do. We will send you an email letting you know once your order has shipped. You can log into your ItsHerStore.com account and find all your order information. Click on "My Orders" and click on "View Details" and you can click on "Track" to find out where your package is.

When you place an order with ItsHerStore.com, there will be a description of time needed to dispatch. For orders that need customization these usually need longer lead time. This is mentioned in the description, by the seller. We will send you an email if the processing for your order takes longer than expected.

The shipping charges are fixed. Please refer to exact shipping fee during checkout, which are paid by ItsHerStore.com buyers. Fees vary depending on location and distance of delivery from seller. 

Yes. Cash on Delivery is accepted with a flat fee of AED 20 per order (Within the UAE) to a maximum order value less than AED 2500.

We do not offer full refund once the payment is made. However, should you need to return the products, ItsHerStore.com offers store credit equal to the value of the order to purchase any other items from the site. Certain items may not be returned, for instance, items that have been personalized for you. To avoid disappointment in your purchase experience please read the seller notes for returning products you wish to purchase.